Global Customer Service Manager – Lead & Optimize Team

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Company: Next
Apply for the Global Customer Service Manager – Lead & Optimize Team
Location: Leicester
Job Description:

Next in Leicester is seeking a Customer Service Manager to lead a passionate team to deliver top-notch service. In this role, you will motivate Advisors, drive performance, and collaborate within the Operations team to ensure a positive customer experience. Ideal candidates will have experience in customer service management, preferably within a contact centre, and must demonstrate a strong ability to inspire teams. This position includes occasional travel to our Manchester contact centre.#J-18808-Ljbffr…

Posted: May 2nd, 2026