Shift Manager

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience.

You’ll motivate the team, step in where needed, and keep everything on track during busy periods.

This is a hands‑on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance.

This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery. As a Shift Manager, you’ll lead from the front during busy shifts, supporting your team, driving standards, and making sure every customer leaves with a great experience.

What You’ll Be Doing

• Leading shifts and supporting your team on the floor


• Delivering fast, friendly, and consistent customer experiences


• Coaching and developing Crew Members


• Ensuring food quality, cleanliness, and safety standards are met


• Supporting stock control and daily operations

What We’re Looking For

• Previous experience in a supervisory or team leader role


• Confident, hands‑on leadership style


• Strong communication and organisation skills


• Positive, team‑first mindset

Our Values

Authentic. Entrepreneurial. Fun. Service‑Minded.

Benefits

• Quarterly Bonus


• Flexible Rota


• Free food on every shift


• Employee discount (50% Mon–Thurs, 20% Fri–Sun)


• 33 days holiday + birthday off


• Culture budgets allocated to every restaurant for recognition


• Regular companywide incentives

Grow With Us

• Step Up Programme


• Structured leadership development


• Clear progression into Assistant Manager roles

Perks & Vibes

• Wagestream access


• Discounts platform


• Employee of the Month recognition


• Team socials and events


• Uniform provided

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.

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