The Vacancy
Full Time – 37 Hours per week 0900-1700 – Permanent
We’re looking for an experienced Change and Programme Manager to lead, shape, and deliver transformative change across CKH. This is a key strategic role, responsible for driving organisation-wide programmes, embedding strong governance, and building a positive, forward-thinking culture of change.
Responsibilities
- Lead the planning, coordination, and delivery of change and transformation programmes across the organisation.
- Establish and maintain robust programme governance including business cases, prioritisation, risk management, benefits realisation, and reporting.
- Manage a Change & Programme Management Office, supporting the organisation to achieve its Corporate Plan objectives.
- Oversee organisational change activities, ensuring people, processes, and technology changes are understood and managed effectively.
- Coach, mentor, and develop colleagues—supporting the rollout of training and building a culture that champions professional change management.
- Collaborate with directors, service managers, and operational teams to deliver innovation and continuous improvement.
- Facilitate workshops, decision-making forums, and design sessions that drive meaningful progress.
- Represent CKH’s values in internal and external settings.
Essential experience & skills
- Minimum two years hands‑on experience designing and managing projects and/or evaluations using qualitative and quantitative methods.
- Experience preparing and managing business cases, benefits analysis, and implementing change in complex or financially driven environments.
- Confident line management and coaching skills.
- Strong Microsoft 365 skills, including Excel, PowerPoint, Teams, SharePoint and MS Project.
- Ability to prioritise competing demands and operate effectively in ambiguous, multi‑disciplinary settings.
- Strong relationship‑building and stakeholder‑engagement capabilities.
- Recognised project or programme management qualifications.
- Benefits analysis training.
Desirable
- Experience within Housing or the Public Sector.
- Understanding of the strategic challenges in the housing sector.
- Ability to deliver training to non‑specialists and assess value for money.
Benefits
- A great pension scheme: we will double your contribution up to a maximum of 10%, plus Life Cover.
- Generous annual leave entitlement starting at 25 days, increasing with length of service, plus bank holidays.
- Flexible family-friendly and carers’ policies, offering a range of paid and unpaid leave options.
- Enhanced maternity and paternity pay.
- CKH Rewards benefits platform, including cashback on purchases, instant vouchers and reloadable gift cards.
- Westfield Health, providing access to a range of benefits such as 24-hour DoctorLine, Employee Assistance Programme, and money back for glasses and dental treatment (after probation).
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