Freight Forwarding Manager (Air, Ocean & Road)

Job Title: Freight Forwarding Manager (Air, Ocean & Road)

Location: Liverpool or Manchester (with travel required)

Salary: £45,000 - £50,000 (dependent on experience)

Working Pattern: 4 days in office, 1 day remote

Overview

We are seeking an experienced Freight Forwarding Manager to oversee and develop a small, multi-modal operations team. This role is ideal for either an established manager or a high‑potential junior candidate ready to step into a leadership position. The successful candidate will have a strong background across air, ocean, and road freight, with the ability to manage end‑to‑end forwarding operations while contributing to commercial growth.

Key Responsibilities

• Manage and lead a team of 3 staff covering all aspects of freight forwarding
• Oversee daily operations across air, ocean, and road shipments
• Ensure compliance with customs regulations and industry standards
• Coordinate with internal departments including finance and sales
• Drive operational efficiency and continuous improvement
• Support and develop team members through hands‑on leadership
• Maintain and grow client relationships
• Contribute to business development, ideally leveraging an existing book of business

Requirements

• Proven experience in freight forwarding (air, ocean, and road)
• Current or recent management/supervisory experience
• Strong knowledge of customs procedures and compliance
• Commercial awareness with a customer‑focused mindset
• Ability to manage multiple functions including operations, finance coordination, and sales support
• Excellent communication and leadership skills
• Ideally brings an existing portfolio or book of business
• Based in or willing to commute to Liverpool or Manchester, with flexibility to travel

Candidate Profile

• Either an experienced manager or an ambitious junior professional ready to step up
• Hands‑on, proactive, and comfortable in a fast‑paced environment
• Strong problem‑solver with attention to detail
• Commercially minded with growth‑oriented thinking

Additional Information

Hybrid working model (4 days office / 1 day home)

Opportunity to shape and grow a small team

Competitive salary based on experience and capability Ref S73

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we’re happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies.

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