Cluster Business Development Manager

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that exceptional teamwork and leadership are essential in the hospitality industry. We are currently seeking an experienced leader who is eager to take ownership, elevate their team, and drive outstanding performance while continuing their professional growth. This role will be based across both Clayton Hotel Glasgow and Maldron Hotel Glasgow. In this role, you will have a unique opportunity to shape the culture and success of your team and contribute to both hotel’s overall strategy. If you are looking for your next career opportunity in a supportive environment that values innovation and excellence, we invite you to join our thriving community at Dalata Hotel Group.

As the Cluster Business Development Manager, you will report to the Director of Sales. You will effectively guide and manage sales, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.

Key Duties And Responsibilities

• Manage key corporate accounts effectively to capitalise on opportunities from existing clients.
• Source and acquire new business from local corporate markets.
• Identify new global RFP opportunities and submit compelling business cases for your hotel.
• Represent the hotels at sales team meetings and internal and external customer-led events as appropriate.

Customer-Facing Segments

• Develop and nurture relationships with key national and global clients through ongoing account management.
• Collaborate with the Director of Sales on a proactive sales strategy to generate new business and accounts for all hotels.
• Work with the Account Management Team to nurture existing accounts and secure new opportunities following the Dalata sales process.

Planning & Forecasting

• Collaborate with the Director of Sales on rate strategy, forecasting for owned segments, and identifying and analysing opportunities to ensure alignment with the hotel's business strategy.
• Conduct monthly tracking of corporate accounts within the hotels; monitor production and identify any decreases, taking necessary actions to address them.

Requirements

• Minimum 2 years’ experience working within a similar position in hotels
• Effective communicator
• Be commercially aware with strong analytical skills, be able to understand key business indicators and competitive trends
• Excellent organisation and planning skills
• Ability to develop and build long-lasting relationships through account management, and promote cross‑selling into the Dalata hotel group
• Experience of working with global clients & agencies
• Sales-focused and results-driven
• Knowledge of the Glasgow market

About the Company

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Equal Opportunity

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team.

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