About PHA
PHA is an earned-first integrated communications agency with offices in London, Manchester, Leeds, New York and Boston (US).
We believe communication can make the world a better place. It matters. But with constant disruption, fragmentation and growing complexity, earning attention and inspiring action is harder than ever. PHA is built to solve for this.
We nurture, grow and protect brands and reputations for a portfolio of consumer, corporate, technology, B2B, and health clients in the UK and internationally. We bring clarity to a fast, chaotic, complex world, challenging convention and delivering fresh thinking. Our agile multidisciplined teams create dynamic campaigns across earned, social, digital and paid media - engaging audiences wherever they are, always.
We lead with strategy and deliver a full suite of creative services and production capabilities, generating impact at every step of the audience journey from awareness through to conversion. Working as one to solve any client challenge, we bring the best of PHA to drive impact that multiplies. When unboxed minds meet unboxed ambition communications don’t blend in – they break out.
We’re built to make it matter.
Introduction to the role
We are now looking for a passionate, ambitious, and entrepreneurial Account Executive to join our growing Corporate team. You can expect to support across a range of leading brands across health, professional services and renewable energy with opportunities to work on integrated briefs across the wider agency too.
To express your interest in the role, please contact Alice Lamb (alicel@thephagroup.com).
Core Responsibilities
- Regular delivery of high-quality coverage for accounts.
- Develop writing skills that benefit clients, either through coverage delivery or other client-facing written work.
- Share regular coverage result updates with clients to showcase success.
- Proactively ensure client-facing documents are accurate and up to date, such as WIP documents, coverage logs, reports, etc.
- Own sections on regular clients calls, prepare agendas, and accurately document and circulate actions.
- Start to build a relationship with clients under the supervision of the account lead.
Stay Curious
- Start your book of contacts by arranging regular meets with journalists, influencers, and other key figures relevant to your sector, converting meetings into opportunities for clients.
- Attend role-specific training and participate in agencywide activities and initiatives to build relationships with colleagues.
- Use AI tools responsibly to support creativity, efficiency, insight, and high-quality output, applying professional judgment to ensure all work remains accurate, ethical, and aligned with client and company standards.
Stay Human
- Demonstrate regular and effective upward management to Account Managers, communicating successes and flagging issues/challenges at the earliest opportunity.
- Provide ad hoc support to junior colleagues, such as Interns and Junior Account Executives, as required on accounts.
Stay Ahead
- Continue to contribute on an ad hoc basis to new business campaigns by identifying brands and businesses that could benefit from the agency’s services.
Benefits
- Hybrid working policy, enabling you to work flexibly from home and one of our offices – minimum requirement of 12 office days per month
- Flexible start and finish times; 8am-5pm / 8:30am-5:30pm / 9am-6pm, as well as an early finish on Fridays between 3:30pm and 4:30pm
- Healthcare cashback scheme (inc. for partner/children) worth up to £2,000 annually for dental, optical, physio, chiro, osteo, and GP charges
- £30 monthly phone allowance
- Annual railcard reimbursement
- Weekly Wellness Hour, annual Wellness Day, and accompanying £50 voucher
- Annual Development Day for volunteering/charity work, and Birthday leave
- 23 days’ annual leave which increases by one day every year from your second anniversary (capped at 31 days)
- 10% new business bonus and £500 recruitment referral bonus schemes
- Potential to be nominated for a £500 WOW bonus for exceptional performance
- £1,000 voucher for reaching 5, 10, 15, 20, etc. years’ service
- Monthly companywide awards with a chance to win £50 or £100 for outstanding work
- Enhanced parental leave options; 26 weeks’ full maternity pay, up to 26 weeks’ full adoption pay (depending on the child’s age), and 6 weeks’ full paternity pay
- Option to take a sabbatical for up to 5 months after 5 years’ service
- Employee Assistance Programme with access to six virtual or face-to-face counselling sessions as well as ad hoc mental health, financial, and legal support
- Dedicated Culture Committee responsible for arranging a number of activities and initiatives across sport, social, wellness, sustainability, charity, and EDI, as well as a regular Culture Club
- Dedicated training team responsible for developing employees at all levels across the business through an extensive programme of external trainers, internal specialists, and industry experts, complemented by the PHA Aspire Mentoring Programme