Working Conditions:
Permanent, London Chiswick Park (Hybrid, 1-2 days per week in-office, 3-4 days WFH)
What You’ll Do:
We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC.
This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership.
Key Responsibilities
Strategy & Leadership Support
- Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team.
- Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles.
- Provide regional insight, benchmarking, and recommendations to support program design and decision-making.
UK Benefits Ownership (Primary Focus)
- Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance.
- Recommend program design, cost management, and enhancements for the UK market.
- Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate.
EMEA & APAC Regional Oversight
- Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors.
- Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management.
- Serve as escalation point for complex issues.
Vendor, Compliance & Operations
- Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards.
- Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors.
- Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution.
Employee Experience & Communication
- Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year.
- Partner with VP, Global Benefits on global communications and lead regional and local benefits communications.
People Management
- Manage one direct report, providing coaching, guidance, and development support.
You Have These:
- Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus.
- 5+ years of progressive experience in UK benefits, and direct experience in multiple international markets.
- Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus.
- Experience operating in a global, matrixed environment, balancing global strategy with local execution.
- Strong vendor management and analytical skills.
- Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels.
- Experience with HRIS and benefits administration platforms (Workday preferred).
- Managerial experience is preferred but not required for the right candidate.