Mortgage Completion Officer

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At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.

About the Role

As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.

Key Responsibilities

  • Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
  • Process Certificates of Title accurately and in line with company procedures
  • Arrange release of funds to solicitors ahead of completion
  • Confirm completion details with solicitors
  • Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
  • Request valuation fee payments and instruct valuations
  • Obtain and record post-completion charge registration documentation

What We’re Looking For

  • Knowledge of relevant financial services regulations and industry codes
  • Understanding of mortgages and the mortgage application process
  • Strong communication skills with an excellent telephone manner
  • Effective written and verbal communication
  • Positive team player with a collaborative approach
  • Strong organisational skills and ability to prioritise deadlines
  • Customer-focused with problem-solving abilities
  • Proficiency in Microsoft Word, Excel, and Outlook

What We Offer

  • Competitive salary
  • Discretionary annual performance-related bonus
  • Comprehensive pension scheme
  • Life insurance and private healthcare
  • 25 days holiday, plus option to purchase up to 5 additional days
  • Wellbeing day and volunteering day after 1 year of service
  • Cycle to Work scheme and Eye Care vouchers

Our Values

At BCMGlobal, we are proud to live by our core values:

  • Integrity: We always do the right thing, the right way
  • Partnership: We support each other to succeed
  • Excellence: We strive to deliver best-in-class service and exceed expectations

If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.

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Company: BCMGlobal
Apply for the Mortgage Completion Officer
Location: Ipswich
Job Description:

At BCMGlobal, we work alongside major banks and financial institutions to provide exceptional service to our clients and their customers. We are looking for a proactive and detail-oriented Mortgage Completion Officer to support mortgage applications from offer through to completion.

About the Role

As a Mortgage Completion Officer, you will play a key role in ensuring mortgage applications progress smoothly and efficiently. You’ll liaise with solicitors, brokers, clients, and third parties to co-ordinate all documentation and requirements needed to meet completion deadlines.

Key Responsibilities

  • Liaise with solicitors and third parties to ensure loan conditions and documentation are fulfilled
  • Process Certificates of Title accurately and in line with company procedures
  • Arrange release of funds to solicitors ahead of completion
  • Confirm completion details with solicitors
  • Respond to completion-related enquiries from solicitors, brokers, and clients via phone and email
  • Request valuation fee payments and instruct valuations
  • Obtain and record post-completion charge registration documentation

What We’re Looking For

  • Knowledge of relevant financial services regulations and industry codes
  • Understanding of mortgages and the mortgage application process
  • Strong communication skills with an excellent telephone manner
  • Effective written and verbal communication
  • Positive team player with a collaborative approach
  • Strong organisational skills and ability to prioritise deadlines
  • Customer-focused with problem-solving abilities
  • Proficiency in Microsoft Word, Excel, and Outlook

What We Offer

  • Competitive salary
  • Discretionary annual performance-related bonus
  • Comprehensive pension scheme
  • Life insurance and private healthcare
  • 25 days holiday, plus option to purchase up to 5 additional days
  • Wellbeing day and volunteering day after 1 year of service
  • Cycle to Work scheme and Eye Care vouchers

Our Values

At BCMGlobal, we are proud to live by our core values:

  • Integrity: We always do the right thing, the right way
  • Partnership: We support each other to succeed
  • Excellence: We strive to deliver best-in-class service and exceed expectations

If you are looking to build your career within a respected and growing financial services organisation, we’d love to hear from you. Apply today and become part of the BCMGlobal team.

Posted: May 2nd, 2026