{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Account Manager”, “description”: “
Account Manager – Game Provider
Responsibilities:
- Serve as the primary point of contact for a portfolio of game provider clients, managing day-to-day relationships.
- Conduct regular business reviews to assess performance and align on strategic goals.
- Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
- Lead the onboarding of new clients, coordinating across technical, compliance, and marketing teams.
- Monitor client KPIs including game performance, player engagement, and revenue data.
- Deliver regular performance reports and data-driven recommendations to clients.
- Collaborate with internal teams to champion client needs and provide market feedback.
- Manage contract renewals and negotiate commercial terms in line with business objectives.
- Resolve client issues promptly, acting as an escalation point for complex queries.
- Maintain accurate and up-to-date records in the CRM system.
Requirements:
- 4+ years of account management or client success experience, ideally within iGaming or technology.
- Proven ability to manage B2B client relationships at a senior level.
- Strong commercial acumen with an understanding of revenue drivers in the gaming industry.
- Excellent communication and presentation skills, with confidence engaging C-suite stakeholders.
- Highly organised with the ability to manage multiple accounts and priorities simultaneously.
- Experience with CRM platforms such as Salesforce or HubSpot.
- Data-driven mindset with the ability to interpret analytics and reporting tools.
- Familiarity with game integration processes or RGS platforms is advantageous.
- Knowledge of iGaming regulatory frameworks (UK, MGA, etc.) is a plus.
Company: HireStakes
Location: City of Edinburgh
Job Description:
Account Manager – Game Provider
Responsibilities:
- Serve as the primary point of contact for a portfolio of game provider clients, managing day-to-day relationships.
- Conduct regular business reviews to assess performance and align on strategic goals.
- Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
- Lead the onboarding of new clients, coordinating across technical, compliance, and marketing teams.
- Monitor client KPIs including game performance, player engagement, and revenue data.
- Deliver regular performance reports and data-driven recommendations to clients.
- Collaborate with internal teams to champion client needs and provide market feedback.
- Manage contract renewals and negotiate commercial terms in line with business objectives.
- Resolve client issues promptly, acting as an escalation point for complex queries.
- Maintain accurate and up-to-date records in the CRM system.
Requirements:
- 4+ years of account management or client success experience, ideally within iGaming or technology.
- Proven ability to manage B2B client relationships at a senior level.
- Strong commercial acumen with an understanding of revenue drivers in the gaming industry.
- Excellent communication and presentation skills, with confidence engaging C-suite stakeholders.
- Highly organised with the ability to manage multiple accounts and priorities simultaneously.
- Experience with CRM platforms such as Salesforce or HubSpot.
- Data-driven mindset with the ability to interpret analytics and reporting tools.
- Familiarity with game integration processes or RGS platforms is advantageous.
- Knowledge of iGaming regulatory frameworks (UK, MGA, etc.) is a plus.
…
Posted: May 2nd, 2026