Reception and Community Assistant

Reception and Community Assistant

£25,000–£30,000 |North Acton, London

You

Before someone has even reached the desk, you've already clocked who they are and what they need.

You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell.

You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path.

This role is that environment.

The Opportunity

Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations.

That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it.

For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one.

If that sounds like your kind of Monday morning, apply today.

What You'll Do

Front of House

• Be the first face people see and make it count
• Manage sign-ins, visitor badges and meeting room bookings
• Handle post, deliveries and general enquiries
• Keep communal areas and shared amenities looking and feeling great

Community

• Get to know members properly and build real relationships
• Keep people informed about what's happening in the building
• Be the connective tissue between the people here

Events

• Get stuck in on event setup, hosting and pack-down
• Manage guest lists and logistics
• Capture photos and videos for social content
• Own our social media feed and keep it active and engaging
• Write and send our community newsletter

Operations

• Use Nexudus for bookings and member support
• Help with basic IT and AV queries
• Keep access systems and information up to date

Who You Are

• You've worked in a customer facing role before and loved it
• You communicate well, in person, in writing and online
• You're comfortable with digital systems and pick up new tools quickly
• You can juggle multiple things at once without dropping the ball
• You're a team player but you don't need to be told what to do
• You take pride in the details and in how people feel when they leave an interaction with you

What You'll Get

• £25,000 to £30,000 salary
• 25 days annual leave
• Pension scheme
• A front row seat at one of London's most exciting new innovation clusters
• Daily exposure to founders, researchers and scientists building the future
• Real room to grow as the operation scales around you