General Manager – Midlands – £Excellent package plus car

Responsibilities

• Implement staff training as deemed necessary
• Serve as the first point of contact with staff
• Ensure sufficient staff resources are in place to operate at maximum efficiency
• Support and motivate staff to achieve maximum output and profit
• Ensure that staff are incentivised where appropriate
• Liaise with key departmental heads

Strategies and Objectives

• Set and manage annual performance targets within the budget process
• Ensure that revenue and profitability targets set in the budget are met
• Ensure that operations contribute to the overall strategy and development of the business
• Deliver an excellent service to customers, providing ultimate satisfaction to drive growth
• Achieve and exceed company expectations
• Continuously monitor the marketplace through research and analysis
• Be responsible for Profit and Loss
• Ensure the correct and balanced deployment of resources is in place

Operational Management

• Purchase materials and resources in the most cost‑effective manner
• Identify and implement improvements in key areas
• Ensure work undertaken is produced within agreed timescales and contractual obligations with clients are met in full
• Challenge processes for continual improvement
• Continually review staff and equipment

Policy Compliance

• Complete and maintain all necessary Risk Assessment documents
• Keep up to date with all company policies and follow procedures regarding Quality, Environmental, Information Security, and Occupational Health & Safety Management systems

Key Skills & Attributes

• Possess an overall understanding of business operations
• At least 5 years’ experience in a managerial role
• A sound knowledge of the marketplace and the printing industry
• A strong problem‑solver and decision maker
• Demonstrates communication, influencing and negotiating skills
• Impeccable report‑writing and presentation skills
• Must have experience in food‑related packaging

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