Signature Group is looking to hire Deputy General Managers across our Estate!
Deputy General Manager Duties
- Operational Management – Assist the General Manager in overseeing day‑to‑day operations, ensuring all departments run smoothly and efficiently while meeting company goals and standards.
- Team Leadership & Development – Support in managing and motivating staff, ensuring effective recruitment, training, and performance management to maintain a productive and positive team environment.
- Financial Oversight – Assist with budgeting, financial planning, and monitoring financial performance to ensure the business meets its revenue targets and stays within budget.
- Customer Relations & Service Excellence – Ensure high levels of customer satisfaction by addressing customer feedback, resolving issues, and implementing service improvements where needed.
- Compliance & Standards – Ensure all company policies, procedures, and legal regulations are adhered to, maintaining a safe and compliant environment for both staff and customers.
Required Skills
- Leadership & Team Management – Strong ability to lead, motivate, and manage a team, ensuring high performance, staff development, and a positive workplace culture.
- Financial Acumen – Proficiency in budgeting, financial analysis, and cost control to support business profitability and achieve financial goals.
- Strategic Thinking – Ability to analyse business performance, identify areas for improvement, and implement strategies that drive business growth and operational efficiency.
- Excellent Communication Skills – Clear and effective communication with staff, customers, and senior management, ensuring smooth operations and collaboration across departments.
- Problem‑Solving & Decision‑Making – Strong analytical skills to address challenges, make informed decisions, and implement practical solutions in a fast‑paced environment.
Benefits
On top of pay, we also offer:
- Staff discount ranging from 25% to 50% on F&B at all Signature Group venues
- Employee Assistance Programme
- Extra annual leave days gathered through service
- 24/7 Employee Assistance Program access and a healthy work/life balance
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