Group Applications and Data Solutions Manager
Job Title: Group Applications and Data Solutions Manager
This position has now been filled, but has been left on our website as we have other similar vacancies on an ongoing basis.
Key Objectives
- Bridge the gap between teams and third party Front End UI, Application Solutions and ERP providers
- To structure the working model within our client to ensure that process innovation, development and solution delivery lead times meet the operational, sales and customer needs
- To ensure the provision of excellent front line client and business development technical support for key accounts/programs
- To keep abreast of new developments within the field of ERP and data solutions for production, including associated technologies and applications, such as security features, and to assess investment/development potentials of such technologies within our client, and communicate such to the wider Group as appropriate
- Working closely with the IT Manager contribute to the decision making process with regard to the solutions architecture
- To technically and commercially support Sales and Operations teams in the development of new customer‑facing product and technical solutions
- Technically support the Operations teams in developing in‑house solutions to enhance and streamline data, artwork and information flow
Tasks and Responsibilities
- To structure the working model within our client’s business agreeing the technical skills and support required for the Operations, Templating and Order Processing teams
- To provide technical training support and development to the Sales Teams in the across the breadth of all applications they touch
- To implement a strategy for a dispersed Applications Support Team providing key resource to specific regions to enable lead in innovation and development
- To provide solutions development resource Account Managers for the development of new and existing programs/solutions
- Project manage the delivery of new programs and solutions in conjunction with third party solutions providers and in‑house teams, covering all aspects of data and transaction data set‑up, structure and transmission
- Provision of customer/client focused troubleshooting service in respect Data Solution Applications as may be required
- To ensure that a commercial view is taken in regard to Application and Data Solution developments, so as to maintain competitiveness of our clients products in the market place and provide cost‑effective solutions to meet client needs
- Lead and manage cross‑functional project teams to address the needs of major program re‑branding, providing an industry leading fast‑track service demonstrating best practice
- Provide research, innovation and development support for new technologies and processes related to Data Management, ERP and Production Data Solutions
- Keep abreast of competitor activity within Applications and Data Management
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