Building Services Engineer
Location: Dartford, Kent (with travel throughout Southern England, primarily London and the Home Counties)
Hours: 42.5 hours per week, Monday to Friday, 8:00 am – 5:00 pm
Reporting to: Building Services Contract Manager
Purpose of the Role
The Building Services Engineer is responsible for delivering high-quality Planned Preventative Maintenance (PPM) and reactive repair services across client sites. The role ensures all works are completed safely, efficiently, and to the satisfaction of clients while maintaining compliance with statutory and company standards.
Key Responsibilities
Maintenance & Repairs
- Complete all planned and reactive maintenance tasks in line with schedules and service level agreements
- Diagnose faults and carry out effective repairs to building services systems
Reporting & Documentation
- Produce clear, accurate reports, timesheets, and service documentation in a timely manner
- Identify defects, provide parts lists, and estimate repair timescales for the Building Services Contract Manager
Emergency Response
- Attend reactive tasks and emergency callouts as directed by the helpdesk team
- Participate in the out-of-hours call-out rota as required
Client & Professional Standards
- Maintain a professional image and approach at all times
- Build and maintain positive relationships with clients, colleagues, and subcontractors
Health, Safety & Compliance
- Ensure a safe and healthy working environment in accordance with Health & Safety, Environmental Health, and COSHH regulations
- Comply with current legislation, industry standards, and company policies
Accountabilities
- Adhere to company policies on Health & Safety, Environmental Management, and COSHH
- Maintain compliance with relevant legislation and company procedures
- Communicate effectively with supervisors, management, and specialist subcontractors to maintain service standards
- Report directly to the Building Services Contract Manager
- No direct line management or budgetary responsibility
Skills & Requirements
Technical & Professional Skills
- Strong background in mechanical building services maintenance
- Proven experience delivering PPM and reactive maintenance
- Proficient in fault finding and repair of control circuits
- Ability to work in accordance with statutory maintenance obligations
Education & Qualifications
- Good basic education with strong written and spoken English and basic mathematical skills
- Recognised mechanical services qualification
Health & Safety
- Sound understanding of Health & Safety regulations, environmental impacts, and risk assessments
- Experience working in compliance-led environments, including lone working procedures
Communication & Teamwork
- Strong communication skills and ability to engage effectively at all levels
- Flexible, adaptable, and collaborative approach to teamwork
Personal Attributes
- Resilient and effective under pressure
- Comfortable working at height
- Customer-focused with a commitment to delivering high levels of service
- Proactive, solution-oriented, and committed to continuous improvement
- Highly organised, self-motivated, and able to prioritise workloads to meet deadlines
- Takes ownership and responsibility for work delivery
Additional Requirements
- Willingness to work overtime, including a minimum of two weekends per month
- Participation in an on-call rota
- Full, clean UK driving licence (essential)
Desirable Experience & Skills
- Experience working with Building Management Systems (BMS)
- RAMS (Risk Assessment and Method Statement) training
- Ability and willingness to work outside core discipline when required
- IT literate, with experience using CAFM systems, Microsoft Office, and Project
- Membership of a relevant professional body
This role offers a challenging and rewarding opportunity to work across multiple sites, delivering high standards of building services maintenance while developing professionally in a compliance-led environment.
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