Client Services Director
Anywhere in England – Home Working Possible.
Salary: £85k to £95k basic (depending on experience) plus executive benefits.
Responsibilities:
- Strategic and operational management of all Point‑of‑Sale contracted and non‑contracted clients, including service delivery, people management, client relationships, and financial performance to reflect clients’ contractual agreements.
- Management and delivery of all client requirements, additional service lines, and associated tasks.
- Development and operational management of all Point‑of‑Sale contracts, ensuring operational support to clients is managed exceptionally and delivered efficiently.
- Retention, development, compliance of accounts, including new client onboarding and implementation planning.
- Provide effective leadership and support for the dedicated team.
Qualifications:
- Proven experience of service delivery within display and print management environments; executing and managing contracted retail accounts.
- Experience developing and executing alternative solutions.
- Commercially astute with strong business acumen.
Personal attributes:
- Diligent, structured and organized
- Instils confidence
- Drive and enthusiasm
- Ability to make difficult decisions where necessary
- Integrity and honesty
- Credibility with peers
- Ability to persuade and influence both internally and externally
Our client is one of the most eminent print groups in the UK, offering unrivalled career prospects and job security.
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