Service Delivery Lead, SaaS & Customer Success

Sepura in Cambridge is seeking a Service Lead to oversee service operations and ensure high-quality customer service delivery. This hands-on role requires strong technical knowledge and operational capabilities to manage contractual services effectively and maintain service delivery performance. The ideal candidate has experience in service delivery, excellent communication skills, and the ability to build strong relationships with customers and internal teams. Regular travel to customer sites is expected. #J-18808-Ljbffr