The product is a cloud native high volume/ high transactional platform designed to streamline their client's daily operations.
The software centralises client orders and bookings, automates payments, and synchronises in real-time across major business-related aggregated websites and apps.
THE ROLE
We are seeking a detail‑oriented Product Owner join our growing team. In this role, you will combine creative thinking with technical understanding to craft intuitive solutions for our platform.
Key Responsibilities
- Design solutions for enhancements to the customer‑facing applications, both web and mobile
- In conjunction with the Head of Development and Head of Product, drive the full product development lifecycle from inception, development, go live, and post go live support
- Building and managing an AI Agent
- Monitor key product metrics and KPIs as input into the product design process
- Engage with key customers, collate their feedback and iterate the product strategy and roadmap accordingly.
- Interpret needs, objectives, and direction from multiple sources of input. Listen to users, brainstorm, always have an eye on the competitor, be inclusive and leverage internal talent.
- Conduct Business reviews and UAT
- Triage, investigate and prioritise fixes and maintenance
- Conduct research into competitor solutions
ABOUT YOU
Required Skills and Experience:
- You must be eligible to work in the UK
- A university degree is required (Bachelor minimum)
- 3‑4 years experience as Product Owner on a product involving significant data flows or mappings
- Experience of building and managing AI agent skills
- Serving content to AI agents via MCP servers
- Consume MCP endpoints from third parties
- Good knowledge of Agile especially in a B2B context
- Critical thinking and the ability to create complete solutions from high level roadmaps
- Strong communication skills and the ability to translate complex ideas into simple concepts
- Passionate and keen to continually innovate and move the product forwards
- Detail‑oriented
- Understanding how something works is not enough for you, you also want to understand why
- Knowledge of SQL, databases and good data structures is a plus
- Knowledge of UI mock‑up tools is a plus
- Self‑motivated and able to work under high level direction
Personal Qualities:
- Meticulous attention to detail in both visual design and technical documentation
- Natural curiosity about how things work "under the hood"
- Eager to understand both the "what" and the "how" of feature implementation
- Clear communication and reasoning
- Ability to defend and explain technical decisions
- Self‑motivated with ability to manage multiple priorities
WHAT THE COMPANY OFFERS
- Permanent full‑time role
- 25 paid holidays per year plus statutory bank holidays, healthcare, pension
- The role will be based from home but there will be ad‑hoc meetings in the office located in London.
- Regular training & meetings to support your development.
- Combine success and fun within a great company together with smart and driven people.
- My client prides itself in an open highly diverse culture, where what matters is not who you are, but what you can do or learn, to help the company move forward!
Key Requirements
Role Overview
- Hybrid position combining product ownership and management responsibilities
- Responsible for feature delivery, design, and development oversight
- Creates mockups and collaborates directly with development teams and architects
- Technical understanding required, including basic SQL (or willingness to learn)
- Not a coding role, but must understand technical concepts
Technical Capabilities
Should be able to discuss:
- Database relationships and API architectures
- AI Agent skills and experience
- MCP Server and AI Agent experience
- The consumption of MCP endpoints from 3rd parties
- Complex data requirements and solutions
- System integration challenges and implementations
- Data validation and error handling
- Quality assurance and testing approachesLeadership ability
- Clear communication and reasoning
- Ability to defend and explain technical decisions
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