Assistant General Manager

Benefits

• 20% discount across all Frasers Group fascias
• Free Everlast Gym membership
• Monthly recognition: Everlast Champions & Frasers Group Champion (double salary month for winners)
• Training & development, including funded qualifications (L3 & L5 in Management & Leadership)
• Opportunities to enhance your fitness knowledge, deliver PT sessions, and lead group training
• Be part of a culture that celebrates ambition, resilience, and fearless progression

Job Description

• Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential.
• Drive Commercial Success: Own all revenue lines – memberships, PT, secondary spend. Maximise overall profitability.
• Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction.
• Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level.
• Champion Standards: Maintain best-in-class cleanliness, safety, and presentation – whether you’re on shift or not.
• Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change.
• Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.

Qualifications

• Passion for health, fitness, and wellness
• Level 2 Fitness Qualification (desirable)
• Strong leadership qualities with adaptability in communication & management style
• A member-first mindset with exceptional interpersonal skills
• Commercial awareness and the drive to exceed targets
• Positivity, ambition, and a fearless approach to challenges
• Flexibility to work varied hours, including evenings, weekends, and Bank Holidays

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