PLEASE NOTE - This is a fixed term post until 31st March 2027.
The post holder will play a critical delivery leadership role in the mobilisation, embedding, adaptation and evaluation of Child Health Hubs across North West London (NWL).
The Programme Lead will be responsible for driving practical implementation at scale, ensuring the Child Health Hub model is consistently embedded within neighbourhood health systems while remaining adaptable to local context. The role will work closely with clinical leaders, providers, analysts and system partners to ensure that delivery is outcomes focused, evidence led and sustainable.
The post holder will provide programme management, system coordination and delivery assurance for the Child Health Hubs programme, supporting continuous improvement and ensuring that the model demonstrably improves outcomes and experience for babies, children and young people.
Main duties of the job
- Lead the mobilisation, embedding, refinement and evaluation of the Child Health Hubs model across NWL, working with providers to support consistent and high quality delivery.
- Provide day to day programme and delivery leadership for the Child Health Hubs workstream, ensuring delivery is aligned to agreed objectives, plans and system priorities.
- Work in close partnership with the Clinical Lead for Child Health Hubs, translating clinical vision into operational delivery and sustainable system change.
- Coordinate and support providers to adopt a quality improvement and learning-based approach to neighbourhood child health transformation.
- Support the design, commissioning and oversight of the evaluation framework for Child Health Hubs, working with business intelligence teams, academic partners and system leaders.
- Lead the organisation and running of the Child Health Hubs Community of Practice, ensuring learning, innovation and improvement are shared and spread across NWL.
- Work with Training Hubs and system partners to support a training needs analysis for CYP neighbourhood working and coordinate implementation of agreed training responses.
- Champion a population health and case-finding approach to child health within neighbourhood models, supporting data-driven targeting and proactive care.
- Build and maintain strong working relationships with partners including NHS providers, local authorities, VCSE organisations and primary care.
Job responsibilities
Leadership and Management
- Provide visible delivery leadership for the Child Health Hubs programme, working across organisational, professional and sector boundaries.
- Set clear direction, priorities and expectations for programme delivery, ensuring focus on outcomes and benefits realisation.
- Manage complexity, ambiguity and competing priorities in a large system transformation environment.
- Influence senior leaders and partners to secure commitment, alignment and sustained delivery.
Communication
- Communicate complex and sensitive programme information clearly and effectively to a wide range of audiences, including clinicians, providers, commissioners, local authorities, VCSE partners and senior leaders.
- Present progress, risks, issues and learning in a concise and accessible way using reports, briefings, presentations and dashboards.
- Facilitate effective system-wide meetings and communities of practice to support shared understanding, problem solving and continuous improvement.
- Manage difficult or contentious discussions diplomatically, maintaining productive working relationships in a complex system environment.
Personal and People Development
- Support learning and capability development across the system by promoting reflection, improvement and shared learning through the Community of Practice.
- Work with Training Hubs and partners to identify workforce development needs for neighbourhood based CYP working and support implementation of training responses.
- Contribute to the development of others by sharing expertise in programme delivery, system working and transformation.
- Act as a role model for collaborative, inclusive and values based leadership.
Health, Safety and Security
- Ensure programme delivery complies with organisational policies, information governance requirements and safeguarding responsibilities.
- Work with partners to identify and mitigate risks associated with new models of care and service change.
- Promote a culture of safe, responsible and ethical working across system partners.
Service Improvement
- Lead and support continuous service improvement in the design and delivery of Child Health Hubs across NWL through the community of practice.
- Apply structured improvement, programme and change management methodologies to embed the Child Health Hub model at scale.
- Use learning from delivery, evaluation and feedback from children, young people and families to adapt and improve the model.
- Support providers and borough teams to test, refine and spread good practice across the system.
Quality
- Ensure quality, outcomes and experience for babies, children and young people are central to all delivery decisions.
- Work with clinical and analytical colleagues to define, monitor and act on quality and outcome measures for Child Health Hubs.
- Support evaluation and evidence based decision making to demonstrate impact and inform sustainability.
Equality, Diversity and Inclusion
- Embed equity, inclusion and anti inequality principles throughout programme delivery.
- Support approaches to co production and engagement with diverse communities, ensuring the Child Health Hub model responds to local needs.
- Consider the impact of delivery decisions on health inequalities and protected groups, in line with statutory duties.
Person Specification
Experience
- Understanding of contracting and commissioning approaches within primary care, NHS Trusts, Better Care Fund, voluntary sector and local authorities, as well as ICB and Borough-Based Partnerships at Place.
- Experience of building and maintaining positive relationships to deliver change.
- Experience or understanding of use of change management techniques to influence and enable change to happen across a complex system.
- Awareness of responsibilities to Care Quality Commission, Ofsted, NHSE and other statutory regulators for the protection of patient care and wellbeing, the safeguarding of vulnerable children and adults, and management of and accountability for public money.
- Understanding and experience of procurement and bid-evaluation for primary care or other NHS and health and care services, including from voluntary and independent sector providers.
- Understanding of ways of working and current challenges within Acute, Mental Health, and Community Collaboratives, as well as within general practice, Primary Care Networks and Integrated Neighbourhood Teams, social services and local authorities.
- Ability to prepare bids against ICB, NHSE London or national plans and guidance, or to prepare pilot proposals, that show grasp of priorities and current capabilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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