Head of Leaseholder Services & Customer Experience

Recruit4Mum is searching for a Director of Leaseholder Services to provide strategic and operational leadership for national leaseholder services across the UK. This role will focus on compliance, financial accountability, and improving customer satisfaction within a portfolio of approximately 20,000 homes. Successful candidates will have substantial senior leadership experience in a housing association, with expertise in leasehold management and a proven track record of service improvement. The role is based in London or Midlands, with necessary travel between office locations. #J-18808-Ljbffr