Quality / IMS Coordinator
Location: Alloa (Office, workshop and site-based with occasional travel)
Salary: Up to £45,000
Overview
We are recruiting for a Quality / IMS Coordinator to support the development, implementation, and continuous improvement of an Integrated Management System (IMS), with a strong focus on Quality Management aligned to ISO 9001.
This role plays a key part in ensuring compliance, driving audit and assurance activities, and supporting operational teams to deliver projects efficiently and to a high standard.
Key Responsibilities
IMS Support & Governance
- Draft, review, and maintain IMS procedures, quality plans, and work instructions
- Ensure document control and records are managed in line with ISO requirements and company policy
Audit & Assurance
- Plan and carry out internal and supplier audits
- Record, track, and follow up on nonconformities through to closure
- Support external audits, including certification and customer audits
Nonconformance & CAPA
- Manage nonconformance reporting and CAPA processes
- Facilitate root cause analysis and verify effectiveness of corrective actions
Operational Quality & Risk
- Support quality planning and verification of controls
- Conduct inspections and general assurance activities across operations
Data & Reporting
- Maintain QMS data and produce regular reports
- Support performance metrics and dashboards
Training & Culture
- Deliver quality inductions and briefings
- Promote a strong quality culture and awareness across teams
Continuous Improvement
- Apply CI tools such as 5 Whys, Fishbone, and A3 to support improvements
Stakeholder Engagement
- Work closely with operations, procurement and other departments to embed quality standards
About You
Essential
- Minimum 3 years’ experience in a Quality or IMS-focused role
- ISO 9001 Internal Auditor qualification
- Strong understanding of Quality Management Systems and ISO standards
- Confident communicator with good reporting skills
Desirable
- ISO 9001 Lead Auditor
- Membership of a recognised quality body (e.g. CQI)
- Experience with QMS or ERP systems
Systems & Tools
- Microsoft 365
- QMS platforms (e.g. Q-Pulse or similar)
- ERP systems
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