AWS Connect Engineer - Financial Services CX & Compliance
Company: Cognizant
Location: East Midlands
Posted: May 3rd, 2026
Cognizant is seeking an AWS Connect engineer to enhance their cloud contact centre platform in Nottingham. This role involves designing and optimizing contact flows tailored for financial services, ensuring compliance with regulations like PCI-DSS and GDPR. Candidates should have a strong background in Amazon Connect and the ability to integrate it with financial systems. The position requires hands-on experience with AWS tools and interaction with various compliance teams. The role involves working on innovative solutions to ensure superior customer interactions.
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