If you’re a commercially minded leader who can spot opportunities, drive performance, and think strategically about growth- this could be your next step.
This is an opportunity to lead a well-established clinic in Cardiff, supported by a team of high-performing Hearing Aid Audiologists, a loyal customer base, and the scale, stability, and investment of Boots Hearingcare and Sonova behind you. You don’t need to be a qualified Audiologist- we’ll train you to work as a Hearing Wellness Advisor, so you can stay close to the operation and customer journey.
This isn’t about fixing underperformance. It’s about unlocking potential, driving growth, and taking a strong clinic to the next level.
The clinic environment
- Access to the latest hearing technology and product innovations
- Advanced diagnostic capability
- Structured diaries supporting high-quality consultations
- Strong operational and admin support
Everything is already in place; your role is to maximise it.
The role
- Lead the overall performance of the Cardiff clinic
- Be present in‑store, working alongside the team as a trained Hearing Wellness Advisor
- Identify commercial opportunities to grow revenue and customer outcomes
- Analyse performance data and translate this into clear actions
- Optimise clinic utilisation, diary efficiency, and conversion
- Drive local engagement and community awareness
- Maintain high operational and compliance standards
- Act as an ambassador for Boots Hearingcare, building strong customer relationships
- Partner with regional and support teams to deliver business priorities
Progression & development
We’re investing in the next generation of leaders.
This role offers clear progression into:
- Senior Cluster / Regional leadership roles
- Senior Regional Sales Manager positions
- Broader leadership opportunities across the business
You’ll also benefit from:
- Ongoing CPD and leadership development
- Exposure to commercial and operational strategy
- The opportunity to shape how hearing care is delivered across your cluster
What’s In It For You
- Competitive salary (DOE)
- £5,064 car allowance
- Monthly bonus scheme + cluster bonus
- 25–30 days annual leave plus bank holidays
- Boots Discount Card
- Free hearing aids (if required as an employee)
- Free flu vaccination (discounted for family members)
- Pension scheme & life assurance
- Flexible Benefits Box – tailor your package
- Option to buy/sell up to 5 days holiday
- Option to increase personal pension contributions
- Telus wellbeing support – confidential support inside and outside work
- Long service awards recognising your contribution
What We’re Looking For
- Strong commercial mindset with a track record of driving performance
- Strategic thinker who can identify and act on growth opportunities
- Experience in retail, healthcare, or customer‑led environments
- Confident working with data, KPIs, and performance metrics
- Comfortable being hands‑on and present in‑store
- Strong stakeholder and relationship management skills
Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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