Posting Date: Apr 29, 2026
Job ID: 14317
Location: GB
About the role - you will:
- Collaborate with customers to define their product requirements and goals and champion those back into the organization.
- Work with presales on integration and implementation process for a customer and ensure the development plan is in sync.
- Lead process between customer and development to define goals of product releases.
- Champion any integration or field issues brought up by customers development team.
- Communicate the issue and state between customer and development.
- Work with internal teams to escalate and resolve complex technical problems.
- Stay current with emerging storage technologies and industry trends.
About you:
- Be passionate about the customer and committed to deliver the best experience with Seagate Technology.
- Lead from technical depth to understand the customers’ requirements / issues / problems and champion those into the organization.
- Happy to multitask but balance this when focus is required.
- Think smarter and not harder to meet the customer needs.
Your experience includes:
- Experience in customer facing, systems engineering or technical support roles.
- Understanding of storage protocols including SAS, iSCSI, NFS, CIFS, and Fibre Channel.
- Experience with virtualization technologies and cloud storage solutions.
- Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills in English.
- Ability to manage multiple customer engagements simultaneously.
- Bachelor’s degree in engineering related field (i.e. Electrical, Mechanical, Chemical, Computer Engineering, Materials, Physics, or Information Technology).
- 8+ years of experience or master’s degree in the same and 6+ years’ experience, or PhD and 3+ years’ experience or equivalent experience and education.
You might also have:
- Experience with containerized environments and Kubernetes storage.
- Familiarity with scripting languages for automation (e.g., Python, PowerShell).
Location:
UK Remote
Location: Remote United Kingdom
Travel: None
Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster. Seagate will provide reasonable accommodation with the application process upon request as required to comply with applicable laws. If you need assistance or accommodation due to a disability, you may contact us at accommodations@seagate.com.
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