Programme Manager (Delivery & Operations)
Location: Liverpool (Hybrid - 2 days in office, Mon & Tues)
Employment: Full Time, Permanent
This is an opportunity to join a fast-growing, tech-enabled business operating in a dynamic, high-growth environment. The business is scaling and investing in how it delivers, with a clear focus on improving alignment, visibility, and execution across teams.
You’ll be joining at a pivotal stage, where delivery needs to become more structured, predictable, and efficient as the business continues to grow.
The Role
As Programme Manager, you will sit at the centre of the business, responsible for running day-to-day delivery across multiple teams including commercial, marketing, product, data and engineering.
This is a hands‑on role focused on execution, ensuring priorities are clear, work is aligned, and delivery stays on track across both BAU activity and strategic initiatives.
You will own the delivery rhythm of the business, working closely with senior stakeholders to translate priorities into clear plans and ensuring teams are delivering effectively against them.
- Run the weekly delivery cadence, ensuring clear priorities, accountability, and progress
- Manage cross‑functional delivery across multiple teams and projects
- Own and optimise delivery tooling (Jira), including workflows, boards, and tracking
- Ensure all work is visible, prioritised, and aligned to business goals (OKRs)
- Balance BAU activity with project work and new initiatives, managing trade‑offs
- Identify and resolve delivery risks, blockers, and capacity constraints
- Coordinate releases and ensure teams are aligned and prepared
- Improve delivery processes, introducing structure and efficiencies where needed
- Act as the bridge between technical and commercial teams, ensuring alignment
- Hybrid working model (2 days in office, Mon/Tues for key collaboration)
- High‑impact role with visibility across the entire business
- Opportunity to shape and improve how delivery operates at scale
- Work closely with senior leadership, including direct exposure to the CEO
- Join a growing, ambitious business with strong momentum
This role would suit someone who is:
- Experienced in Programme Management, Delivery Management, or Senior Project Management roles
- Proven in running delivery across multiple teams in fast‑paced, tech‑enabled environments
- Strong in cross‑functional coordination across commercial and technical teams
- Hands‑on with delivery tools such as Jira (configuring boards, workflows, tracking)
- Familiar with Agile ways of working and sprint‑based delivery
- Comfortable working with OKRs or similar planning frameworks
- Able to operate both in the detail and at a higher level
- Confident challenging priorities and driving accountability across teams
- Pragmatic, organised, and focused on outcomes
- Background in SME or scale‑up environments
- Experience working across product, engineering, and commercial functions
- Exposure to digital, tech, or data‑led businesses
- Previous experience improving or building delivery processes
Key Skills: Programme Manager, Delivery Manager, Senior Project Manager, Agile, Jira, OKRs, Cross-Functional Delivery, Operations, Product Delivery, Digital, SME, Scale-Up, Hirecracker, HCOperations
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