Commerce Director

Company: Starcom Melbourne
Apply for the Commerce Director
Location: London
Job Description:

Overview

We are hiring a Commerce Director to help our clients turn ambitious commerce strategies into real‑world growth. This is a senior, hands‑on role where you’ll shape connected commerce programmes, guide clients through digital transformation, and make a visible impact across global markets.

You’ll sit at the intersection of strategy, execution and partnership—bringing clarity, momentum and creativity to complex commerce challenges. If you enjoy building trusted relationships and translating insight into action, this role offers real scope to influence and lead.

Responsibilities

  • Setting the strategic direction for connected commerce and digital shelf programmes across markets, with clear commercial outcomes.
  • Partnering closely with senior clients to turn data‑driven insight into practical, high‑impact recommendations.
  • Leading the development and execution of product content and digital shelf strategies that improve visibility, availability and conversion.
  • Connecting teams across analytics, strategy, retail media and solutions to deliver joined‑up client outcomes.
  • Identifying growth opportunities within existing accounts and contributing to new business pitches and proposals.
  • Overseeing delivery quality, ensuring work is clear, consistent and aligned to client objectives.
  • Developing case studies and thought leadership that showcase the impact of our work internally and externally.

Qualifications

  • Strong experience in commerce, digital shelf or e‑commerce strategy, ideally across multiple markets or complex client environments.
  • A solid understanding of product content, e‑merchandising and online retail dynamics (including 1P and 3P models).
  • Confidence presenting insight and strategy to senior stakeholders in a clear, persuasive way.
  • A collaborative mindset, with the ability to bring different disciplines together around shared goals.
  • Commercial awareness, with experience identifying and shaping growth opportunities.
  • Comfortable navigating ambiguity and solving complex problems with pragmatism and creativity.
  • A genuine interest in learning, evolving your craft, and supporting the development of others.

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs.

Publicis Groupe works primarily from the office or our clients’ office four days per week.

At Starcom we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change – building a culture where everyone feels seen, respected and genuinely included.

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Posted: May 3rd, 2026