Credit Controller

About the Role

Reports to: Credit Control & Contracts Manager

Hours of work: 37.5 hours per week

Salary: £34,233.60 (including London Weighting)

Place of work: Hybrid with 3 days in our London (Waterloo) office

Contract Type: Permanent, full-time

Closing date: Sunday, 10th May, 23:59

This position does not offer sponsorship and is best suited for candidates already located in the London area.

Make a real difference in people's lives while advancing your credit control career with a national charity that truly values your expertise.

Main purpose of the role

You will be responsible for managing the collection of debts across multiple communities, ensuring all outstanding amounts are recovered efficiently and in line with organisational policies.

You will work closely with local authorities, community staff, financial appointees and the finance department to maintain accurate financial records, improve collection rates, and support cash flow management.

This role requires strong credit control and bookkeeping expertise, excellent communication skills, and the ability to manage multiple complex accounts.

This role is subject to an enhanced DBS criminal record check.

Key Essential Criteria

• Experience working within Credit Control in the Charity or Private sector.
• Relevant qualifications – Part qualified, CIMA, ACCA, AAT or qualified by experience.
• High level of competence in MS Office, particularly Excel, including VLOOKUP, SUMIF, and Pivot Tables.
• Minimum 5 years' proven experience in credit control, bookkeeping, or finance roles.

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