Registered Estate Manager – Independent Living Development
- Contract: Full-time, Permanent
- Hours: 38.75 per week (with some weekend work each month).
- Salary: £44,296.53 plus UNCAPPED annual and quarterly performance bonuses.
- Applications will only be considered from candidates who hold a Level 5 Diploma in Leadership for Health & Social Care (Adults care) or equivalent, or who are 75% completed and must finish the qualification within the first 12 months of the role.
- Alternatively, we are interested in applications from candidates who have previously been registered CQC manager in an adult setting.
About The Role
Due to a relocation, we are seeking an experienced and compassionate Registered Estate Manager to join the team at our Edward House, Retirement Living Plus Development in Hertford, Hertfordshire. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.
As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.
Key Responsibilities
- Oversee the daily operations of the development, ensuring high-quality care and support.
- Lead, inspire and supervise a dedicated care team.
- Maintain CQC compliance and manage audits, quality checks, and safeguarding.
- Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
- Manage budgets and ensure financial processes are followed.
- Build strong relationships with residents, families, and external professionals.
- Promote wellbeing and independence through tailored support and activities.
About You
To succeed in this role, you will be a confident leader with excellent communication and problem‑solving skills, able to balance care quality with operational efficiency.
- Hold a Level 5 Diploma in Leadership for Health & Social Care (Adults care) or equivalent, or be 75% completed and able to complete the qualification within the first 12 months.
- Experience in managing a care or housing‑with‑care service.
- Knowledge of CQC standards and regulatory requirements.
- Excellent people management and organisational skills.
- Experience within retirement living, extra care, or domiciliary care settings.
- Ability to manage budgets and service delivery to a high standard.
- Paid Training – eligibility applies.
- Work‑Life Balance: 33 days holiday, inclusive of Bank Holidays.
- Financial and Wellness Support: Access to life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
- Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.
Please Note
- We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.
Why Join Us
- Supportive company culture with ongoing training and professional development.
- A fulfilling role making a real difference in residents’ lives.
- Opportunities to shape a thriving, independent community.
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