Role Summary
In this role, you will be charged with identifying and closing sales opportunities with the clients you manage. This includes contract renewals, upsells, and cross‑sells. You will provide a high level of quality service to our customers, demonstrating solution‑selling skills and effectively managing internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.
Responsibilities
- Call on existing clients to meet and exceed individual and department revenue expectations
- Identify and close sales/business development opportunities such as renewals and growth of accounts through upsells and cross‑sells with our existing Fortune 2000 clients
- Pursue relationships with key decision‑makers across client organizations to expand the Cvent footprint within each account
- Collaborate with other divisions, including Client Services and Sales teams, to ensure complete customer satisfaction with the Cvent product and organization
- Ensure customer issues are acknowledged and resolved in a timely manner
- Develop and actively pursue a list of targeted key accounts and create individual plans of action to penetrate these accounts
- Accurately forecast sales opportunities via pipeline reports
- Monitor and report sales activity within the system
- Ensure accounts remain in good standing through consistent follow‑up and communication
- Perform other duties as assigned
Qualifications
- Bachelor’s degree or relevant work experience
- Proven customer‑facing, inside sales and account management experience with revenue generation in the software or related industry
- Demonstrable experience managing accounts of large clients (e.g., Fortune 2000)
- Ability to multi‑task in a dynamic, fast‑changing entrepreneurial environment
- Ability to integrate knowledge across disciplines—relationship management, consultative selling, product demonstrations, and closing contracts
- Demonstrated track record of exceeding expectations against revenue goals
- Moderate level of technical expertise from a usability standpoint and an interest in technology
- Ability to pick up and maintain technical product knowledge quickly
- Willingness to travel approximately 30 % of the time
We are not able to offer sponsorship for this role.
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