Do you thrive on building trusted client relationships?
Are you confident leading multiple sites while keeping customers, performance, and people aligned?
If so, this Regional Manager role could be exactly what YOU are looking for!
We are looking for a Regional Manager who takes pride in leading high‑performing engineering teams and delivering consistent, high‑quality service across multiple sites
What is in it for you?
- Competitive salary plus performance‑based bonus (where applicable).
- Company car or car allowance and expenses for regional travel.
- 25 days annual leave plus bank holidays
- Pension, life assurance, and wellbeing support.
As a Regional Manager, you will:
- Own senior client relationships across a defined region, acting as the escalation point for service, performance, and commercial matters.
- Lead and influence multi‑site teams to deliver against KPIs and SLAs, keeping communication clear, proactive, and credible.
- Translate customer needs into clear operational plans, continuous improvement activity, and a strong safety culture.
- Support account growth through insight‑led proposals, change programmes, and robust contract governance.
What you will do as a Regional Manager
- Build trusted, long‑term relationships with site leaders and customer stakeholders, truly understanding their priorities.
- Chair customer performance reviews (weekly, monthly, and QBRs), presenting results, trends, risks, and improvement plans.
- Lead escalations end‑to‑end root cause analysis, customer communication, recovery actions, and measurable close‑out.
- Partner with operational leaders to protect performance, safety, and compliance while improving availability and reliability.
- Identify opportunities for added value, including projects, upgrades, and scope expansion, supporting commercial proposals and forecasting.
What we are Looking For
- Proven experience managing senior client relationships within an operational, engineering, facilities, logistics, or technical service environment.
- Confidence communicating at all levels—able to simplify complex issues and remain calm and in control during escalations.
- Commercial awareness, including budgets, margins, forecasting, and identifying value‑add opportunities.
If you are ready to step into a Regional Manager role where relationships, leadership, and delivery really matter, we would love to hear from YOU – Apply today!
#J-18808-Ljbffr