Senior Technical Support Engineer: Incident & RCA Lead

Magnet Forensics seeks a Senior Technical Support Engineer to resolve high-severity customer issues and drive system improvements. You will conduct root cause analysis, mentor engineers, and lead incident management. The ideal candidate has over 5 years of technical support experience, deep product knowledge, and excellent communication skills. The position offers a competitive salary ranging from £46,900–£80,400 annually along with generous time off policies and healthcare benefits. #J-18808-Ljbffr