About The Role
Are you a skilled Gas Engineer looking to make a difference in your community? Join LiveWest, the largest housing association in the South West, and help us provide high-quality homes and services to our customers.
This role is a mobile role, working predominantly in the Barnstaple and Exeter area. You will ideally be based within a 30 minute commute of this patch.
Key Responsibilities
- Fault Diagnosis and Repair – Diagnose and repair domestic heating systems, including fault-finding, installation, and annual servicing.
- Quality Workmanship – Ensure all work is completed to the highest standard, complying with building regulations and safety requirements.
- Customer Service – Demonstrate a positive and professional approach to our customers, ensuring the highest standard of customer service and satisfaction.
- Maintenance and Testing – Perform periodic testing and installation work, ensuring compliance with current best practices and guidelines.
- Health and Safety – Adhere to health and safety procedures, ensuring a safe working environment for yourself and others.
- On-Call Participation – Take part in an out-of-hours on-call structure and attend meetings and training as required.
Why Join LiveWest
At LiveWest, we believe in creating a supportive and inclusive work environment where our colleagues can thrive. As part of the Property Services team, you will have the opportunity to:
- Make a Difference – Contribute to the well‑being of our customers by ensuring their homes are safe and well‑maintained.
- Professional Development – Access ongoing training and development opportunities to enhance your skills and advance your career.
- Collaborative Culture – Work with a dedicated and passionate team committed to delivering high‑quality services.
This role is being offered on a full‑time permanent basis working 40 hours per week.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About The Candidate
- Post-Qualification Experience – Proven experience in the gas industry, with a strong understanding of responsive maintenance.
- Technical Skills – Proficiency in diagnosing boiler faults, performing annual servicing, and carrying out installation work.
- Customer Focus – Experience working in customers' homes, demonstrating a professional and positive approach.
- Health and Safety Awareness – Knowledge of health and safety procedures to ensure a safe working environment.
- IT Skills – Proficient in the use and application of mobile technology.
- Driving Licence – A full, valid UK driving licence is essential.
- Technical Knowledge – Familiarity with LPG and Oil systems is desirable.
Qualifications Required
- CCN1 (Domestic Core Element)
- CENWAT1 (Domestic Gas Central Heating Boilers and Water Heaters)
- Desirable: CKR1 (Cookers) – Required to complete within a reasonable timeframe after successfully passing the probation period.
- Desirable: HTR1 (Heaters) – Required to complete within a reasonable timeframe after successfully passing the probation period.
- Desirable: LPG (Bottled Gas)
- Desirable: Part L (Energy Efficiency Qualification)
- Desirable: Part G (Hot Water Safety and Efficiency)
- Desirable: Water Regs WRAS
- Desirable: Unvented Hot Water
- Desirable: OFTEC (Oil Qualification)
- Desirable: OFTEC or equivalent (Solid Fuel Qualification)
This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without a CoS.
Benefits
- Company Van – Includes a fuel card for work‑related travel.
- Full Kit – Uniform and PPE supplied for your safety and convenience.
- Generous Annual Leave – Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
- Pension Contributions – Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks – Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development – Invest in your future with ongoing personal and professional growth opportunities.
- Family Support – Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters – Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel – Save with our Cycle to Work and Car Benefit schemes.
- Giving Back – Up to four paid volunteering days a year to support our communities.
LiveWest is an equal opportunity employer and welcomes individuals of all backgrounds, experiences, and perspectives. We actively work to eliminate discrimination and promote diversity at all levels.
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