Precision Field Service Engineer
Based within 1 hour of Nottingham. Willingness to travel extensively across the UK (primarily South), as well as Ireland and parts of Europe.
Job Responsibilities
- Installation, commissioning, servicing, and repair of advanced industrial equipment and associated systems.
- Delivering high-quality customer training on equipment operation and maintenance.
- Carrying out rigorous fault-finding using first-principles approaches to achieve first-time fixes.
- Actively contributing to knowledge sharing across the engineering team to improve overall service capability.
- Supporting customers with spare parts identification and explaining technical requirements where needed.
- Promoting and recommending service agreements, clearly communicating their value to customers.
- Reporting customer feedback and service outcomes back to internal teams.
- Working to key performance metrics such as service quality and customer satisfaction.
- Supporting wider regional operations with installations and breakdowns when required.
Experience / Skills / Qualifications
- HND (or equivalent) in Electrical Engineering, with strong mechanical aptitude.
- Ability to diagnose and solve problems using first principles.
- Strong customer focus with a commitment to delivering excellent service.
- Minimum of 3 years' experience installing and servicing industrial equipment.
- Electrically biased (approx. 60%) with solid mechanical understanding (40%).
- Ability to read electrical schematics and mechanical drawings.
- Full, clean driving licence.
Background
- Field Service Engineering experience within industrial or manufacturing environments.
- Electrically biased role with a mix of mechanical responsibilities.
- Team-based engineering structure with regional coverage.
Package & Benefits
- Basic Salary: £40,000
- Overtime / Shift Allowance available
- Annual bonus + seasonal incentives
- Company vehicle and phone provided
- Pension
- Life Insurance included
Working Hours & Benefits
- Average 45 hours per week (typically up to 48)
- Day shift pattern
- 25 days holiday + bank holidays
- Approximately 1 overnight stay per week
- UK-wide travel with occasional European travel
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