Shop Supervisor
Job Description
We are looking to recruit a Shop Supervisor who will take a proactive and dedicated approach to the role. You will be responsible for the day to day operations of our retail properties. This is a key leadership position responsible for operational efficiency, superior customer service, staff performance management and supporting continued business growth.
The successful candidate will have demonstrated leadership, organisational and communication abilities with a hands‑on approach to retail operations. Full training will be given.
Main Duties
- Supervise and coordinate daily retail staff activities
- Adhere to company rules, procedures and health & safety standards
- Provide outstanding customer service and handle any client issues or complaints in a professional manner
- Keep the retail atmosphere clean, orderly and adequately supplied
- Monitor sales results and develop plans to meet or exceed objectives
- Order stock from approved vendors in a timely manner at competitive rates
- Purchase supplies from local cash and carry businesses as and when needed
- Create and implement in‑store promotional activities to boost consumer engagement and sales
- Maximise earnings and limit product waste with optimised pricing
- Process daily cash banking and make timely payments to vendors and staff
- Recruiting, training and supporting new team members
- Prepare and maintain worker rotas; offer regular performance feedback
- Reporting to directors on a daily basis regarding sales, purchases, wastage and general shop operations
- Collaborate with other departments to enhance productivity and overall efficiency
Candidate Requirements
- Demonstrated experience in a supervisory or retail management position
- Strong team management and leadership abilities
- Excellent communication, organisation and problem‑solving skills
- Ability to perform in a fast‑paced retail setting under pressure
- Commercial awareness and operational attention to detail
- Basic knowledge of IT and accounting
- Practical, flexible and customer‑oriented mindset
Hours of Working
8 hour shifts. Flexibility may be needed to suit commercial needs.
Advantages
- Free parking on site
- Visa sponsorship available for UK
Job Types: Full‑time, Permanent, Fixed term contract
174 High Street, North London, E6 2JA, United Kingdom
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