Job Title
Senior Account Manager – FMCG/Retail
Salary
£50k to £55k per annum (depending on experience)
Job Overview
One of Europe’s leading print management companies is looking for an experienced Senior Account Manager to work on a key retail/FMCG account. Customer satisfaction is the priority, and the role involves delivering outstanding service and quality across all campaigns.
Responsibilities
- Act as a trusted client partner, designing, procuring and fulfilling timely solutions for the client.
- Develop and write new briefs, and manage all campaigns to ensure delivery deadlines are met.
- Maintain strong relationships with all stakeholders on a daily basis.
- Provide accurate estimating, invoicing and monthly budget reconciliation to support client budgets.
- Identify and maximise cost‑saving opportunities across projects.
- Resolve issues creatively and embrace change, offering innovative thinking.
Qualifications
- Strong knowledge of the FMCG/retail industry and a passion for customer service.
- Excellent numeracy skills, including estimation, invoicing and budget reconciliation.
- Creative problem‑solving ability and a flexible approach to workload and task allocation.
- Strong communication skills and an ability to give valuable advice and guidance to clients.
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