Job Introduction
Join the BSW Immunisation Team as an Administrator/Support Worker and play a vital role in delivering essential public health services across Bath & North East Somerset, Swindon, and Wiltshire. Based at Derby Court, Trowbridge (BA14 0XG), this full‑time, year‑round position offers a dynamic and varied working environment, with core hours between 8am and 6pm. This is an excellent opportunity for someone who thrives in a fast‑paced setting and is committed to supporting the delivery of high‑quality immunisation services to local communities. We are looking for a highly organised and adaptable individual with excellent administrative skills and a proactive approach to supporting a busy team.
Qualifications
- Excellent communication and interpersonal skills, written and verbal, including over the telephone
- Flexible attitude to meet service needs
- Full UK manual driving licence to support work across our wider geographical area
- Care certificate or equivalent, or willingness/ability to complete
- Enthusiasm for working with children/young people
- Ability to deal sensitively with anxious/distressed children and adults
- Accuracy and attention to detail
- Experience of maintaining positive professional relationships across clinical and non‑clinical organisations
- Proactive approach – self‑motivated with ability to use own initiative
- Ability to work flexibly and respond to changing workforce demand
Main Responsibilities
- Communicate effectively with a wide variety of professionals relevant to the role.
- Actively engage with promoting vaccine uptake and with general health promotion in line with the ‘Making Every Contact Count’ agenda.
- Work with the wider support worker team to complete all administrative duties before and after vaccination sessions within the required timeframes.
- Demonstrate an awareness of the complex issues surrounding confidentiality and consent for children and young people when providing care.
- Accurately process data post session into clinical systems within the commissioned contractual requirement.
Package Description
- A salary of £25,500 – £27,098 depending on experience, with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on everyday purchases such as grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face‑to‑face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life management help, as well as career coaching and counselling
- Access to e‑Learning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas that can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring‑fenced innovation funding each year
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work‑environment adjustments and technical solutions to be as inclusive of everyone.
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