Senior Risk Assessment Unit Quality Control
Location: Northampton, Glasgow
Role
The QC/QA Analyst is responsible for ensuring that operational outputs meet regulatory, internal, and industry standards. This role acts as a critical checkpoint, utilizing a "check and challenge" framework to identify errors, mitigate risks, and drive continuous improvement across the business unit.
Key Responsibilities
- Quality Oversight: Execute scheduled Quality Control (QC) and Quality Assurance (QA) testing on high-volume and complex processes.
- Stakeholder Engagement: Communicate findings and provide constructive feedback to operational teams and managers.
- Root Cause Analysis: Identify recurring trends or systemic failures and suggest remedial actions to leadership.
- Reporting: Produce detailed quality reports and dashboards for senior management, highlighting key risks and performance metrics.
- Process Improvement: Collaborate with stakeholders to refine standard operating procedures (SOPs) based on QA results.
Working Background & Experience
- Financial Crime Expertise: A broad understanding of financial threats is essential, extending beyond a narrow specialisation like KYC/AML.
- QC & QA Experience: Proven experience working within a formal Quality Control or Quality Assurance function.
- Investigations Background: Highly desirable. Experience in reviewing various entities and jurisdictions is a significant advantage.
- Technical Skills: Proficient in Microsoft Excel. While we can provide training, the ability to use pivot tables is preferred.
Your Benefits
As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
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