Event Account Manager

Overview

YES, part of the ALTOUR family, is a leading global meetings and events agency that plans and crafts extraordinary live experiences to connect people, inspire action, and move businesses forward. We build a team of ambitious, curious, and creative professionals who thrive on collaboration and challenge, working across global conventions, high‑impact training sessions, and other fast‑paced events. Our culture is built on continuous improvement, empowerment, and shared success. Whether delivering in‑person, virtual, or hybrid experiences, we unite under a single goal: to help our clients connect with audiences in unforgettable ways.

Job Overview

To be considered for this Event Account Manager role, candidates must be working as an Event Manager within an integrated events or experiential agency or on the client side, executing a variety of event types. Experience delivering incentives, conferences, exhibitions, gala dinners, meetings, product launches and team‑building events is required, along with building client relationships, developing strategic relationships with suppliers, and overseeing flawless event delivery. Candidates should have outstanding attention to detail, a can‑do attitude, creativity, and the ability to manage budgets confidently and under varied lead times. This role offers a fast‑paced, hands‑on, multifaceted position with opportunities to grow and learn.

Responsibilities

• Develop and maintain strong relationships with key clients.
• Provide quarterly updates, event debriefs, and manage incoming briefs.
• Proactively seek opportunities to grow accounts and secure new business.
• Lead full event delivery for projects under £500k, from concept to completion.
• Oversee venue sourcing, supplier management, and contract negotiations.
• Produce and manage event project plans, ensuring all deadlines are met.
• Handle event logistics from briefing to financial reconciliation.
• Manage event budgets, ensuring cost‑effectiveness and adherence to financial processes.
• Negotiate costs with vendors and clients to optimise profitability.
• Coordinate delegate management using industry‑standard tools.
• Travel as required for onsite management and client meetings.
• Work with creative teams to develop event concepts and communication plans.
• Collaborate with external PR teams when necessary.
• Support the Account Director in implementing strategic initiatives.
• Identify and capitalise on growth opportunities within new and existing clients.

Location

This is a UK hybrid role based in either London or Halifax. Candidates must be flexible to work from home, an office, and event locations.

Qualifications and Skills

• 4+ years of event management experience with strong project‑management skills.
• Experience with the RFP process, creating detailed proposals, event briefs, client pitches and cost sheets to support account growth.
• Experience delivering incentive trips, managing exhibitions and producing conferences as well as traditional event types.
• Experience sourcing and communicating with suppliers globally.
• Solid understanding of global venues and excellent research skills.
• Proven experience with detailed budget reconciliation and budget management.
• Comfortable managing large‑scale budgets and forecasts in multiple currencies.
• Excellent time‑management, problem‑solving and organisational skills.
• Willingness to take initiative and maintain a can‑do, flexible attitude.
• Creative and organised mindset, with the ability to prioritise.
• Idea‑driven and capable of bringing new creative concepts for delivery and execution.
• Deliver exceptional delegate experience with an above‑and‑beyond attitude.
• Strong communication skills, both written and verbal.
• Attention to detail and ability to stay calm in an event‑execution environment.
• Fluency in English; proficiency in other languages is a bonus.
• Experience with IT programmes such as Microsoft Suite, Salesforce, CVENT, STOVA and Smartsheet is a bonus.
• Willingness to travel onsite, globally, and flexibility in the working week with occasional evenings and weekend events.

Pay and Benefits

• Competitive salary and incentive opportunities.
• 25 days annual leave plus bank holidays.
• Hybrid working options.
• Medicash Health Plan.
• BUPA Dental Plan.
• Life assurance.
• Employee Assistance Programme.
• Hotel Agent Rates access.
• FAM trips and supplier dinners.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation, or gender identity.

#J-18808-Ljbffr