Coventry / Hybrid
Quality Assurance Advisor
This hybrid role offers a balance of system administration, data analysis and stakeholder engagement. As a Quality Assurance Advisor, you will support reporting, data visualisation and the ongoing maintenance of our core management systems, including the Integrated Management System (IMS) and Evolve. You will help ensure system accuracy, legal compliance and continual improvement, while contributing to wider SHEQ activities across the business.
Role Responsibilities
- Produce regular performance reports, including the weekly WAG report.
- Develop and maintain data visualisations within Evolve to support insight, analysis and decision‑making.
- Support the ongoing management, maintenance and change control of the Integrated Management System (IMS).
- Maintain and update IMS documentation, ensuring consistency, accuracy and compliance.
- Contribute to the development and rollout of future IMS improvements.
- Act as the main system administrator for the Evolve system (Incident, Investigation, Inspection & Audit Management).
- Implement system updates and business‑driven improvements.
- Work collaboratively with Business Unit administrators to ensure system performance and consistency.
- Lead monthly review meetings with the system provider (currently Evotix).
- Support wider system development activities as required.
- Maintain and regularly update the Environmental and Health & Safety legal register.
- Ensure legal updates are communicated effectively across the business.
- Participate in quality meetings and support wider SHEQ initiatives.
- Undertake additional duties aligned to quality assurance and continuous improvement where required.
Skills & Experience
- Demonstrable experience in a quality, assurance, systems or SHEQ‑related role.
- Knowledge of ISO 9001 management systems (desirable).
- Experience of system administration and data reporting/visualisation.
- Proficient in Microsoft Office tools, particularly Excel.
- Strong planning, organisation and time management skills.
- Ability to manage multiple activities simultaneously without compromising quality or standards.
- Clear, confident communicator with the ability to work collaboratively across teams.
- Ability to support and influence colleagues to contribute to project and operational performance.
- Appreciation of corporate strategy, values and objectives.
Qualifications & Professional Memberships
- Chartered Quality Institute (CQI) membership.
- Relevant vocational or professional qualifications in quality, SHEQ or a related discipline.
What is in it for you?
- Generous holiday entitlement with the option to buy five days.
- Flexible and adaptable working.
- Family friendly policies and work/life approach.
- Mentoring programmes and continuous learning support.
- Contributory pension scheme.
- Annual bonus scheme.
- Recognition scheme and long service awards.
- Car scheme and Private Medical Insurance (if applicable to role).
- Option to participate in share‑save scheme, discounts including cycle to work and gym membership, a support and advice service for colleagues and their families, and more.
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