What’s the role about?
We’re looking for an experienced and proactive Office Manager to take ownership of the smooth day-to‑day running of our Head Office. This role is central to maintaining an organised, safe, and efficient working environment that reflects the Reiss values and standards.
Reporting into the Facilities Manager, you’ll be the main point of contact for all office‑related activity. This includes leading front‑of‑house operations, coordinating administration, supporting compliance processes, working closely on building maintenance, and delivering internal office projects – all contributing to a smooth, welcoming and efficient working environment for everyone across the business.
Who you are
- Experienced in office management and facilities coordination, ideally within a fast‑paced or creative industry.
- Naturally organised, with excellent attention to detail and the ability to manage multiple priorities at any given point.
- Calm under pressure, with a flexible, solution‑focused mindset and a hands‑on approach.
- A confident communicator with strong interpersonal skills, able to liaise effectively with all departments and external service providers.
- Trustworthy and discreet when handling confidential or sensitive information.
- Proficient in Microsoft Office and Outlook, with reception/front desk experience essential.
- A proactive team player who takes ownership and drives continuous improvements.
What you’ll be doing
- Acting as the central point of contact for all Head Office operations – maintaining a smooth, professional environment that reflects the brand’s high standards at all times.
- Working alongside the Facilities Manager to uphold the quality, safety, and functionality of the Head Office environment. This includes daily floor walks, compliance checks and health & safety procedures, proactively resolving any issues.
- Leading the reception function, including oversight of front‑of‑house presentation, meeting room coordination, and arranging temporary admin or reception cover when required.
- Overseeing all office supplies and kitchen stock for 3 office locations in Central London.
- Overseeing post room logistics and courier bookings, keeping operations seamless and highly organised.
- Managing the delivery and documentation of office projects. From team moves to internal space reorganisation, keeping clear and well‑organised records, whilst regularly updating key stakeholders.
- Coordinating with external service providers to maintain strong relationships, monitor service standards and negotiate cost‑effective contracts in line with operational needs.
- Supporting the People team with internal engagement initiatives such as staff forums, seasonal events and internal communications, contributing to a positive team culture.
- Providing ad‑hoc support to the Executive Office, including PA cover for the CEO & CFO occasionally, a focus on discretion, accuracy and professionalism.
What we offer
- Competitive salary and company bonus.
- Up to 65% employee discount.
- Access to exclusive sample sales.
- Aviva DigiCare+ wellbeing services.
- Medicash health support plan.
- Workplace pension contributions.
- Enhanced parental leave policies.
- Electric Vehicle scheme via Octopus Energy.
- Cycle to Work programme.
- Season ticket travel loan.
- Plus further workplace benefits.
If you want to start your story at Reiss as our Office Manager, don’t miss out – apply now!
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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