We are recruiting a Commercial & Compliance Support Manager to enhance commercial efficiency, ensure adherence to contractual and assurance processes, assist with risk management, and support fulfillment of company commercial obligations.
Key Responsibilities
- Provide high quality commercial, administrative and governance support to the Senior Leadership Team.
- Support operational and compliance assurance activities of the SPV.
- Performance monitoring and commercial oversight of the PFI project against contract deliverables.
- Assist the Head of Commercial in preparing commercial reports, briefings, and recommendations for the Executive.
- Support the development, implementation and maintenance of commercial policies and procedures.
- Conduct data gathering, analysis and preparation of commercial documentation to support decision making.
- Assist in the administration of insurance renewals, claims processes, and associated documentation.
- Maintain clear document and version control for commercial files and contract documentation.
- Support negotiations with suppliers, advisors and other external stakeholders.
- Support the Head of Commercial on contractual matters or broader commercial aspects of the SPV business.
- Monitor FM performance against contractual PIs and service standards.
- Support the FM Assurance Manager in auditing FM systems, processes and quality management arrangements.
- Conduct systematic evaluation of audit evidence to support compliance monitoring and hand‑back readiness.
- Validate service scoring and identify areas where performance should be challenged.
- Review non‑compliance and audit observations; record, track and follow‑up corrective actions to resolution.
- Work with Finance colleagues to review the UP process, validating payments, performance deductions and service variations.
- Evidence and maintain clear audit trail in preparation for third‑party audits.
- Support the Construction Assurance Manager in reviewing specification and quality of construction activities against the Contractor’s proposals.
- Review and maintain contract documentation, registers, trackers and commercial databases to ensure accuracy and readiness for assurance activities.
- Prepare presentation materials, dashboards and reporting packs for SMT and Executive meetings.
- Provide clear, evidence‑based reporting to the SMT and Executive.
- Contribute to the development of improved systems for contract management, assurance, reporting and commercial governance.
- Liaise with internal teams including Construction, FM assurance, Lifecycle and Finance to gather information and ensure alignment.
- Uphold Company Vision and Values in all activities.
Qualifications & Experience
- Experience supporting commercial, procurement, legal or contractual functions.
- Understanding of performance monitoring and auditing.
- Knowledge of quality management systems.
- Experience supporting public‑sector clients or regulated industries.
- Strong reporting and stakeholder management skills.
- Exposure to PPP/PFI contracts or long‑term structured contractual environments (Desirable).
- Understanding of infrastructure, construction or FM services (Desirable).
- Strong ICT skills.
- Ability to obtain MoD SC clearance.
- Full driving licence.
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