Operations Manager – Warehouse & Logistics
Location: Tunbridge Wells, Kent
Company Salary: £45,000 – £55,000 per annum
Full-Time, Permanent (Mon-Fri, 08:30 – 17:30)
Benefits
- 25 days holiday +1 day for every 2 years up to a maximum of 3 days
- Ability to buy more holiday after probation period
- Company pension
- 5% Salary bonus reviewed Quarterly based on performance
- 4x Salary life Insurance
- Cycle to work scheme
Company Overview
Our client is a well-established and growing organisation operating within the medical sector, supplying high-quality healthcare products across the UK and international markets. The business is committed to innovation, compliance, and operational excellence, and this role forms a key part of the senior leadership team.
Role Overview
We are seeking a hands‑on Operations Manager to oversee the day‑to‑day running of a busy warehouse and distribution facility. This role is responsible for ensuring efficient operations across goods‑in, storage, picking, packing, and dispatch, while maintaining high standards of health & safety, stock accuracy, and site security.
Key Responsibilities
Warehouse Operations
- Manage daily warehouse activities including goods‑in, storage, picking, packing, and dispatch
- Ensure accurate and timely order fulfilment to meet customer expectations
- Optimise warehouse layout and processes to improve efficiency and space utilisation
- Stock Control
- Maintain accurate stock levels through cycle counts and stocktakes
- Investigate and resolve discrepancies
- Drive continuous improvement in stock management processes
Health & Safety
- Ensure full compliance with H&S legislation and company policies
- Conduct risk assessments, audits, and site inspections
- Promote a strong safety culture across the team
Site Security
- Act as key holder, responsible for opening and closing the site
- Ensure security of premises, stock, and company assets
- Respond to alarm callouts where required
Team Leadership
- Supervise, motivate, and develop warehouse staff
- Provide training, guidance, and performance management
- Support recruitment and onboarding of new team members
Compliance & Continuous Improvement
- Support and maintain ISO standards (e.g., ISO 9001, ISO 14001)
- Ensure compliance with relevant UK healthcare standards
- Contribute to continuous improvement initiatives and operational best practice
Requirements
- Proven experience in warehouse or operations management
- Strong understanding of warehouse processes, logistics, and stock control
- Knowledge of Health & Safety regulations
- Excellent leadership, organisational, and communication skillsIT literate with experience using ERP or warehouse systems
- Must live within 30 minutes of Tunbridge Wells (key holder requirement)
Desirable
- Experience within a regulated industry (e.g., medical devices, healthcare, pharmaceuticals)
- Familiarity with ISO standards
- First Aid or Fire Marshal certification
- Degree or equivalent qualification
- Operate forklift trucks safely and efficiently
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