Remote Customer Care Manager - Complaints & Investigations

The Northampton Business Directory is seeking a Customer Care Manager based in Kettering, UK. In this role, you will provide empathetic support and resolve complaints across the UK. Key responsibilities include investigating complaints, liaising with managers, and ensuring high-quality written responses. Strong experience in complaints handling, database management, and excellent communication skills are essential. The position offers a salary of £34,500 plus a car allowance and various rewards, in a supportive work environment. #J-18808-Ljbffr