Contract Manager

Contract Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

Our large multi‑user operation based in Kettering has an exciting opportunity for a dynamic and forward‑thinking Contract Manager, responsible for all aspects of service delivery and operational management, maintaining close partnership with customers, operational leadership teams, and CEVA colleagues to develop the contract offering and underpin contract success.

What are you going to do?

Reporting into the Senior General Manager, you will lead diverse operations, form a management team that creates, sustains, and embeds a culture of employee engagement, high performance, continuous improvement, and succession planning. You will provide coaching, training, and development opportunities, drive operational efficiencies, and champion health, safety, and quality activities across the operation. Leading and implementing cost‑save initiatives through effective LEAN and financial KPI targets, you will form excellent customer relationships, investigate problematic issues or failures, implement solutions and protective measures, and take ownership of all monthly, quarterly, and yearly business reviews, creating reporting packs for customers on operational KPIs, metrics and overall performance to ensure activities align with operational and contractual budgetary targets.

In addition, you will collaborate with senior management to support new commercial opportunities, projects and value‑added solutions focused on organic growth, site development and the maximization of revenue. You will help create, define, and deploy operational strategies in alignment with product line objectives and participate in wider project support as required.

What are we looking for?

To be successful, you will have proven experience managing large, multi‑contract warehousing operations with a high level of client interface, ideally within a fast‑paced 3PL operation.

Knowledge and skill requirements:

• Knowledge of the Retail and Consumer or FMCG industry.
• Experience creating a high‑performing team.
• Excellent coaching, mentoring and leadership skills.
• Strong commercial and business acumen.
• Significant client‑facing experience with the ability to build strong working relationships.
• Natural negotiation, influencing and problem‑solving skills.
• Strong data analysis skills capable of creating and understanding statistical reports.
• Skilled in driving innovation, change and continuous improvement initiatives.

Benefits

We offer a competitive salary, company car or car allowance, bonus, private medical and a benefits package that includes competitive annual leave entitlement with a holiday buy scheme, pension and life assurance, and access to an employee benefits platform offering discounts on gym memberships and vouchers for a diverse range of retail, travel and hospitality brands.

Equal Opportunity

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status. Candidates will be subject to the necessary right‑to‑work checks for the UK and Ireland.

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