Company Name:
Hours: Full time
Salary: Competitive salary, depending on experience and qualifications
Job Description
Key Responsibilities – Operations:
- Manage day-to-day operations, teams, and support staff
- Develop and implement operational strategies aligned with business goals
- Resolve operational issues and drive continuous improvement using data
- Manage resources, budgets, and stakeholder relationships
- Ensure consistent, high-quality customer service
- Stay updated on industry regulations and best practices
Key Responsibilities – Onboarding:
- Lead onboarding for new and existing clients
- Set milestones and manage data collection, validation, and system integration
- Coordinate with sales, technical partners, and internal teams
- Oversee installations, billing setup, and early-cycle performance
- Ensure smooth handover to operations and strong client communication
Experience and skills Required
- Degree in Business or related field
- 5+ years’ operations experience
- Strong leadership, communication, and analytical skills
- Experience in project, database, and operations management
- Highly organised with a strategic, problem-solving mindset
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