Senior Complaints & PALS Case Manager | Patient Experience

Company: Milton Keynes University Hospital NHS Foundation Trust
Apply for the Senior Complaints & PALS Case Manager | Patient Experience
Location: Milton Keynes
Job Description:

A regional healthcare provider is seeking a dedicated Complaints & PALS Case Manager in Milton Keynes. The role requires significant NHS experience and involves managing patient complaints, drafting professional responses, and working closely with clinicians. The ideal candidate is emotionally resilient, with excellent listening skills and a strong ability to de-escalate tough situations. The position offers a Band 6 salary ranging from £39,959 to £48,117 per annum, depending on experience.#J-18808-Ljbffr…

Posted: May 3rd, 2026