We are seeking an experienced and dynamic General Manager to lead a large, multi-faceted leisure centre in London. This is a fantastic opportunity to take the helm of a vibrant community hub, overseeing a diverse facility that includes a swimming pool, fitness gym, group exercise studios, and a wide-ranging programme of wellbeing activities.
At the heart of our organisation is a strong commitment to health, wellbeing, and community engagement. We are looking for a leader who shares these values and can inspire both their team and the local community.
The Role
As General Manager, you will have full operational and commercial responsibility for the site. You will lead a large, multidisciplinary team, ensuring the highest standards of service delivery, health & safety, and customer experience. You will drive performance across all areas of the business, balancing financial sustainability with a genuine focus on community impact.
Key Responsibilities
- Provide strong leadership and direction to a large team across multiple departments
- Oversee day-to-day operations of the leisure centre, including pool, gym, and studios
- Drive commercial performance, membership growth, and retention
- Ensure exceptional customer experience and community engagement
- Maintain the highest standards of health, safety, and compliance
- Manage budgets, reporting, and overall site performance
About You
- Proven experience as a General Manager within a similar leisure, fitness, or multi-use facility
- Strong leadership skills with the ability to motivate and develop large teams
- Commercially astute with a track record of delivering results
- Passionate about health, wellbeing, and community-focused services
- Excellent organisational and communication skills
- A hands-on, proactive approach with the ability to manage a fast-paced environment
What We Offer
- Competitive salary of circa £50,000
- The opportunity to lead a flagship community-focused leisure facility
- A supportive organisation with wellbeing at its core
- Career development opportunities within a growing organisation
If you are a driven and experienced leader ready to make a real impact in a community-focused environment, we would love to hear from you.
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