Associate Chief Operating Officer - Performance Improvement

Associate Chief Operating Officer - Performance Improvement

We are seeking an experienced and highly motivated Associate Chief Operating Officer (ACOO) - Performance Improvement to join our senior leadership team at Wye Valley NHS Trust.

This is a pivotal role supporting the Chief Operating Officer in delivering large-scale performance improvement, service transformation and productivity programmes across the Trust and the wider One Herefordshire system.

Working closely with Executive, Clinical and Operational leaders, you will lead complex improvement portfolios that drive quality, patient safety, operational performance and financial sustainability.

Main duties of the job

• Lead and deliver performance improvement, productivity and transformation programmes within an agreed portfolio
• Be accountable for the operational implementation of strategic plans, ensuring delivery of high-quality patient care
• Work in partnership with Divisional Triumvirates, Clinical leaders and Corporate teams
• Provide senior oversight of performance management, reporting and assurance
• Act as Senior Responsible Officer (SRO) for large-scale transformation projects
• Lead service redesign and pathway transformation to reduce waiting times
• Ensure strong clinical governance, risk management and complaint resolution
• Contribute to Trust-wide and system-level business cases
• Provide leadership for financial management and budgetary control
• When required, act as Associate Chief Operating Officer for a Division

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we want for our family and friends.

More than 3,000 people work for the Trust and tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work‑life balance and have a fine tradition of working with staff to help them achieve their full potential.

Qualifications

• Masters level or equivalent knowledge and experience
• Evidence of CPD
• Extensive knowledge of the NHS in the acute sector with up-to-date knowledge of patient services

Experience

• Significant experience in clinical service management at a senior level in a complex clinical environment, including track record of staff management, financial management, performance management and change management.
• Excellent inter‑personal and communications skills, with a track record in writing complex business cases and policies.
• Specialist knowledge of Elective and Urgent care, diagnostics, and cancer across more than one discipline/function acquired over a significant period.
• Excellent analytical, leadership and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Our values

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

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