Job Title: Head of Operations (Hazardous Waste Sector)
Location: Hartlebury (On-site)
Salary: £70,000 - £75,000+ DOE (Negotiable)
Benefits: Company car or car allowance + full benefits package
Hours: Monday to Friday, 40 hours per week
About the Role
An opportunity has arisen for an experienced Head of Operations to join a leading waste management and environmental services business. This is a senior leadership position responsible for overseeing all operational activities within a regulated waste transfer station environment.
What's in it for you
- Senior leadership role within a growing organisation
- Highly competitive salary (£70K-£75K+ DOE, negotiable)
- Company car or car allowance
- Pension scheme (3% employer / 5% employee contribution, flexible options)
- Private Medical Insurance (BUPA) including comprehensive cover
- Optional family cover (employee-funded)
- Free Dental Cover (Level 1)
- Employee Assistance Programme (24/7 support + counselling sessions)
- Shopping discounts platform
- Free mortgage advice service
- Strong career influence within strategic operations and business growth
Key Responsibilities
Strategic & Operational Leadership
- Lead the Operations function in line with company growth and business plans
- Develop and implement operational strategy for waste collection, transfer, and delivery
- Ensure efficient, cost-effective, and compliant site operations
- Set and drive KPIs aligned with business performance and improvement targets
Compliance, Safety & Environmental Standards
- Ensure full compliance with environmental permits, legislation, and industry best practice
- Maintain high standards of health, safety, quality, and environmental performance
- Promote recycling and diversion of waste from landfill
- Oversee adherence to legal and regulatory requirements across all operations
Team Leadership & Development
- Manage Warehouse and Laboratory & Reception Team Leaders
- Lead, motivate, and support teams to achieve operational objectives
- Ensure training and development plans are in place and delivered
- Foster a positive, structured, and high-performance working environment
Operational Efficiency & Improvement
- Oversee routing of waste to disposal and recovery facilities in a cost-effective manner
- Support sourcing and development of UK and European disposal outlets
- Identify and implement process improvements and operational efficiencies
- Ensure adequate resourcing and planning across all operational areas
- Resolve operational issues and implement sustainable solutions
Reporting & Communication
- Prepare and present management reports
- Ensure clear communication across operational and leadership teams
- Maintain an open and collaborative management approach
Additional Responsibilities
- Provide out-of-hours emergency support when required
- Undertake any additional duties appropriate to senior management level
Requirements
Essential
- Strong background in hazardous waste, chemistry, or regulated environmental operations
- Strong understanding of environmental compliance and permit regulations
- Experience driving KPIs and operational performance
Desirable
- Experience within waste management or environmental services sector
- Exposure to European waste disposal networks
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