Operations Director

ONLi Group are working with a market leading Scaffolding contractor based in the West Midlands. Our client has been a prominent name within the industry, offering services such as contract scaffolding, powered access, scaffolding rental, and sales services.

Due to continued growth plans and the current Operations Director soon to retire after 40 years service, they now have a requirement for a Scaffolding Operations Manager/ Operations Director to head up their operations team.

The Scaffolding Operations Director is a senior strategic role responsible for overseeing all scaffolding and access activities, ensuring projects are safe, compliant, and profitable. They are responsible for managing the operations team, fostering client relationships, and improving business profitability.

Key duties include leading safety culture, managing resources, and driving commercial success.

Key Responsibilities and Skills

• Operational Leadership: Manage overall scaffolding operations, project delivery, and resource allocation across multiple sites
• Commercial Acumen: Take full responsibility for divisional profitability, budget management, and financial reporting
• Strategic Planning: Develop long‑term strategies for growth, business development, and improving service delivery.
• Safety and Compliance: Ensure all scaffolding operations adhere to health & safety legislation and company policies, including high‑risk work.
• Team Leadership: Mentor, coach, and manage the performance of Contracts Managers, site managers, supervisors, and Scaffolding operatives.
• Client Management: Nurture relationships with major contractors and key clients to secure new projects and ensure satisfaction.

This role would suit an experienced Operations Manager or Operations Director with at least 5 years experience in the role with another Scaffolding Contractor. Ideally you will have some experience working with Tier 1 contractors.

Points of Appeal

• Employee Ownership – Our client’s business is employee owned, meaning all employees are entitled to a profit share after a probation period.
• You will have an opportunity to lead an excellent team of people.
• A full benefits package.
• You will have the opportunity to work with Tier 1 clients.
• You will have the opportunity to be involved in growth plans.
• Excellent team environment.

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